Information on exercising the right of withdrawal in the event of a purchase contract for the delivery of one or more goods in one shipment
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods;
To exercise the right to cancel, you must inform Alpenhotel Perner, Römerstraße 61, 5562 Obertauern, info@hotel-perner.at of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the sample withdrawal form attached below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
[In the case of purchase contracts in which you have not offered to collect the goods yourself in the event of withdrawal]:
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract.
The deadline is met if you send the goods before the period of fourteen days has expired.
☐ You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you wish to cancel the contract, please print out this form, fill it in and send it back to us:
Withdrawal form
To
Alpenhotel Perner, Römerstraße 61, 5562 Obertauern, info@hotel-perner.at
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*): ........................ Received on (*): ............................
Name of the consumer(s):
........................................................................................................................
Address of the consumer(s)
........................................................................................................................
........................................................................................................................
Signature of the consumer(s):
........................................................................................................................
Date: ............................................................
(*) Delete as applicable.